Food supplement. Not a medicine. Sold by NOMURA PB NOMINEES LIMITED ยท Ships from the United States.

Privacy Policy

Last updated:

This Privacy Policy describes how NOMURA PB NOMINEES LIMITED ("we," "us," or "our") collects, uses, and protects your personal data when you visit skeletalrefine.world or place an order for EndaRoot Total Source.

1. Information We Collect

Information you provide directly: When you submit an order form, you provide your full name and phone number. When you use our contact form, you provide your name, email address, and message. We also receive your consent checkbox status.

Automatically collected data: When you visit our site, we may collect technical information such as your IP address, browser type, operating system, referring URLs, and pages viewed. This is collected via cookies and similar technologies - see our Cookie Policy for details.

Order fulfillment data: During our phone confirmation call, we collect your delivery address and preferred delivery time. This information is used solely to fulfill your order.

2. How We Use Your Information

  • To process and fulfill your order, including phone confirmation and courier dispatch
  • To respond to your inquiries submitted through the contact form
  • To comply with legal obligations
  • With your consent: to measure advertising performance via Google Ads and Google Analytics

3. Legal Basis for Processing

We process your personal data on the following legal bases under applicable data protection law:

  • Contract performance: processing necessary to fulfill your order
  • Legitimate interests: responding to inquiries and operating the website securely
  • Consent: analytics and marketing cookies, which you can accept or decline via our cookie banner

4. Sharing Your Information

We do not sell or rent your personal data. We may share data with:

  • Courier/logistics partners - to deliver your order (name, address, phone)
  • Google LLC - analytics and advertising services (see section 10)
  • Legal authorities - when required by law

5. Data Security

We use industry-standard measures including TLS encryption for data in transit and restricted access to databases storing personal information. Our team members who handle personal data are trained in data protection practices.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: request a copy of the personal data we hold about you
  • Correction: request correction of inaccurate data
  • Deletion: request deletion of your data ("right to be forgotten")
  • Objection: object to processing based on legitimate interests
  • Portability: request your data in a portable format
  • Complaint: you have the right to file a complaint with the Federal Trade Commission (FTC) at ftc.gov, or with a relevant data protection authority in your jurisdiction

To exercise your rights, contact us at [email protected] or at the address below.

7. International Data Transfers

Our business operates from the United States. If you access our site from outside the US, your data may be transferred to, stored, and processed in the United States. We take steps to ensure appropriate safeguards are in place.

8. Data Retention

We retain order data for as long as necessary to fulfill the order and comply with applicable legal, tax, and accounting requirements (typically up to 7 years). Contact form data is retained for up to 2 years. You may request deletion at any time.

9. Children's Privacy

Our website and products are intended for adults aged 18 and over. We do not knowingly collect personal data from children under 13. If you believe a child has submitted data to us, please contact us immediately.

10. Third-Party Services

Google Ads Conversion Tracking: With your consent, we use Google Ads to measure how many visitors who click our advertisements complete an order. This involves cookies including _gcl_au and _gcl_aw.

Google Analytics: With your consent, Google Analytics collects data about how visitors use our site using cookies including _ga, _gid, and _gat. Data is anonymized where possible.

Google Maps: Our Contact page embeds a Google Maps iframe to display our office location. Google may collect usage data when you interact with the map, subject to Google's own privacy policy.

Google Fonts: We load fonts from Google Fonts CDN, which may log your IP address. To learn more, visit Google's privacy policy at google.com/policies/privacy.

All Google services are subject to Consent Mode v2: advertising and analytics cookies are only set after you explicitly consent via our cookie banner.

11. Cookies

We use strictly necessary, analytics, and marketing cookies. You can manage your preferences at any time through the cookie settings panel available on every page of this website. See our Cookie Policy for full details.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact

NOMURA PB NOMINEES LIMITED
1 Angel Lane, London, EC4R 3AB Email: [email protected]
Phone: +1 (503) 214-8876